Schmepleon Holidays - Discover Your Dream Getaway

Schmepleon Holidays (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our site and services related to package holidays, guided tours, bespoke travel planning, airport transfers, travel insurance, and cruise holidays. We operate from 9 Outback Lane, Perth, Western Australia, 6000, Australia.

Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically through your use of our site. This information may include:

Contact Information: Your name, address, telephone number, and email address.
Travel Preferences: Information about your travel interests, destinations, preferred travel dates, accommodation preferences, and other relevant details related to your travel plans.
Passport and Visa Information: Passport details, visa information, and other identification documents as required for booking travel services.
Payment Information: Credit card details or other payment information necessary to process your bookings. We use secure third-party payment processors and do not store your full credit card details on our servers.
Demographic Information: Age, gender, and other demographic information, which helps us personalize your experience and improve our services.
Usage Data: Information about how you use our site, including your browsing history, search queries, and interactions with our platform.
Device Information: Information about the device you use to access our site, including your IP address, browser type, operating system, and device identifiers.
Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your browsing activities on our site. You can control cookies through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To provide you with the travel services you request, including booking flights, accommodation, tours, transfers, and insurance.
Personalization: To personalize your experience on our site and tailor our services to your interests and preferences.
Communication: To communicate with you about your bookings, provide travel updates, and respond to your inquiries.
Marketing: To send you promotional emails and newsletters about our products and services, special offers, and travel deals. You can opt out of receiving marketing communications at any time.
Improving Our Services: To analyze usage data and improve our site, services, and customer experience.
Legal Compliance: To comply with legal obligations, such as responding to lawful requests and protecting our legal rights.
Fraud Prevention: To detect and prevent fraudulent activities.

Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

Travel Suppliers: We share your information with airlines, hotels, tour operators, insurance providers, and other travel suppliers as necessary to fulfill your travel bookings.
Service Providers: We use third-party service providers to assist us with payment processing, data analytics, email marketing, and other services. These providers are contractually obligated to protect your information.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Using secure servers and encryption to protect your data during transmission.
Implementing access controls to restrict access to your personal information.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information, including the right to:

Access: Request access to your personal information.
Rectification: Request that we correct inaccurate or incomplete information.
Erasure: Request that we delete your personal information, subject to certain exceptions.
Restriction of Processing: Request that we restrict the processing of your personal information.
Data Portability: Request a copy of your personal information in a structured, machine-readable format.
Object: Object to the processing of your personal information, including for marketing purposes.
Withdraw Consent: Withdraw your consent to the processing of your personal information, where applicable.

To exercise these rights, please contact us at 9 Outback Lane, Perth, Western Australia, 6000, Australia.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of Australia, where data protection laws may be different from those in Australia. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy.

Cookies

Our site uses cookies. By using our site, you consent to the use of cookies in accordance with our Cookie Policy.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date. Your continued use of our site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at 9 Outback Lane, Perth, Western Australia, 6000, Australia or by phone on 08 6543 2198.

Your Trusted Travel Partner

Welcome to Schmepleon Holidays, your gateway to unforgettable travel experiences right here in sunny Perth, Western Australia. For over two decades, Schmepleon Holidays has been crafting bespoke travel itineraries that resonate with the adventurous spirit and the desire for relaxation that every Australian cherishes. Founded by local travel enthusiasts who know the hidden gems of Western Australia and beyond, we've grown from a small family-run business to a leading travel agency renowned for our personalised service and attention to detail.

Our journey began with a simple mission: to make travel accessible, enjoyable, and stress-free for everyone. We believe that travel is more than just visiting a destination; it's about creating lasting memories, immersing yourself in new cultures, and discovering the beauty of our world. At Schmepleon Holidays, we are driven by a passion for exploration and a commitment to excellence. We pride ourselves on our deep understanding of the travel industry, our strong relationships with global partners, and our dedication to providing exceptional customer service. From the moment you contact us to the time you return home, we are here to ensure every aspect of your trip is seamless and exceeds your expectations.

We are not just travel agents; we are travel curators. We listen to your dreams, understand your preferences, and tailor-make holidays that are as unique as you are. Whether you’re dreaming of a tranquil beach escape in the Maldives, an adventurous trek through the Himalayas, or a cultural immersion in the heart of Europe, our team is equipped to turn those dreams into reality. Our expertise spans across a wide range of travel styles, from luxury getaways and family adventures to solo explorations and corporate retreats.

Based in Perth, we have a special affinity for showcasing the stunning landscapes and unique experiences that Australia, and particularly Western Australia, has to offer. From the rugged beauty of the Kimberley to the pristine beaches of Esperance and the vibrant city life of Perth itself, we encourage you to explore your own backyard. But our horizons are global. We offer meticulously planned itineraries to every corner of the globe, ensuring that no matter where you wish to go, Schmepleon Holidays can take you there with style and ease. Let us be your compass in the world of travel, guiding you towards experiences that will enrich your life and broaden your horizons. Welcome to the Schmepleon Holidays family – where your journey begins.

Explore Our Travel Services

Package Holidays

Imagine stress-free holidays where every detail is meticulously planned for you. Schmepleon Holidays offers an extensive range of package holidays designed to cater to every taste and budget. Whether you're dreaming of a family escape to the Gold Coast, a romantic retreat in the Barossa Valley, or an adventurous exploration of Tasmania's wilderness, our package holidays are crafted for seamless travel experiences.

Each package includes flights, hand-picked accommodations, and curated activities, ensuring you get the best value and experience without the hassle of planning. From short weekend getaways to extended international adventures, let us handle the details while you focus on making memories.

Guided Tours

Unlock the secrets of the world with Schmepleon Holidays' guided tours. Perfect for those who love to learn and explore in a group setting, our guided tours are led by expert local guides who bring destinations to life. Discover the ancient wonders of Rome, explore the breathtaking landscapes of New Zealand, or immerse yourself in the vibrant culture of Southeast Asia.

Our tours are designed to provide enriching experiences, combining iconic landmarks with hidden gems, and cultural insights with comfortable travel arrangements. Travel with like-minded individuals, make new friends, and let our guides take you on an unforgettable journey of discovery.

Bespoke Travel Planning

For the discerning traveller seeking a truly personalised experience, Schmepleon Holidays offers bespoke travel planning services. Our travel experts will work closely with you to design a tailor-made itinerary that reflects your individual preferences, interests, and desires. Whether it’s a luxury honeymoon, a special anniversary trip, or a complex multi-destination adventure, we handle every detail with precision and care.

From private jet charters and exclusive villa rentals to unique culinary experiences and behind-the-scenes access, we ensure your bespoke journey is nothing short of extraordinary. Experience travel exactly the way you’ve always dreamed of, with Schmepleon Holidays crafting your perfect itinerary.

Explore Dream Destinations

Paris, France

Bali, Indonesia

Rome, Italy

Santorini, Greece

New York, USA

Tokyo, Japan

What Our Customers Say

"Schmepleon Holidays planned the most incredible trip to Italy for us! Everything was perfect, from the flights to the accommodations and tours. We highly recommend their services!"

- Sarah Jenkins, Perth, Australia

"The guided tour of Japan organized by Schmepleon Holidays was exceptional. Our guide was fantastic, and we saw so many amazing places. Will definitely book with them again!"

- Michael Brown, Sydney, Australia

"Our bespoke travel plan to the Greek Islands was beyond our expectations. Schmepleon Holidays truly listened to what we wanted and delivered a dream vacation."

- Emily Chen, Melbourne, Australia

"From start to finish, the service was impeccable. Schmepleon Holidays made booking our family holiday to Disneyland a breeze. Thank you for the magical memories!"

- David O'Connell, Brisbane, Australia

"We've used Schmepleon Holidays for both domestic and international travel and have always been impressed with their professionalism and attention to detail. Top-notch service every time!"

- Priya Sharma, Adelaide, Australia

Get in Touch

9 Outback Lane, Perth, Western Australia, 6000, Australia

Phone: 08 6543 2198

Email: [email protected]

Business Hours: Mon-Fri, 9am-5pm (AWST)

Discover Your Dream Getaway